Overview

The University of Global Health Equity (UGHE) is recruiting an Assistant Simulation Technician to support the technical operations of its Simulation & Skills Center.

This role is critical in ensuring the smooth functioning of simulation-based medical education, including equipment setup, audiovisual systems, and technical support for faculty and students.

UGHE, an initiative of Partners In Health (PIH), is a globally recognized institution focused on transforming healthcare delivery through education, innovation, and equity. 

Responsibilities

1. Simulation Support (On-site & Off-site)

• Set up and deploy simulation equipment for training sessions and field activities
• Provide technical support to instructors during simulations
• Train faculty and staff on safe use and troubleshooting of equipment
• Ensure all simulation tools are maintained in ready-to-use condition

2. SimCapture System Management

• Support daily operations of SimCapture (AV simulation system)
• Prepare systems before sessions (network, hardware, AV inputs/outputs)
• Assist with recording sessions, playback, and debriefing workflows
• Ensure secure handling and storage of simulation data

3. Simulation Lab Operations

• Prepare simulation rooms with all required equipment and materials
• Operate simulation software and run programmed scenarios
• Manage scheduling, equipment tracking, and lab logistics

4. Maintenance, Inventory & Documentation

• Perform preventive maintenance and troubleshooting
• Maintain inventory of simulation tools and consumables
• Support procurement and vendor coordination
• Update technical documentation (SOPs, manuals, guides)

5. Reporting & Additional Duties

• Participate in UGHE-related assignments as required
• Support operational improvements and system efficiency 

Requirements

Education

• Bachelor’s degree in:
  • Biomedical Engineering
  • Computer Engineering
  • IT or related field

Experience

• 1–2 years in:
  • Simulation labs
  • Teaching environments
  • Health-tech or technical support roles (preferred)

Technical Skills

• Troubleshooting hardware, software, and AV systems
• Knowledge of Windows/Mac OS and basic networking
• Familiarity with simulation technologies (advantage)

Core Competencies

• Strong problem-solving and analytical skills
• Ability to explain technical concepts to non-technical users
• High attention to detail and organization
• Ability to work under pressure and meet deadlines

Other Requirements

• Fluency in English (Kinyarwanda is an advantage)
• Ability to handle equipment (up to 30kg with assistance)
• Willingness to work full-time in Butaro and travel when needed

How to Apply

Applicants must submit:

• Curriculum Vitae (CV)
• Degree Certificate
• Cover Letter explaining interest and relevant experience