Job Overview

ABAHIZI SACCO NGOMA (ASN) is seeking a qualified and motivated IT Officer – Software to join its team in Ngoma District, Rwanda. This is a latest job opportunity in Rwanda for an IT professional who wants to apply their technical skills within a regulated financial institution.

ASN serves as the head office of the Umurenge SACCOs in Ngoma District following their merger in September 2025. The institution operates under a Rwanda Cooperative Agency (RCA) certificate and is licensed by the National Bank of Rwanda (BNR). This means you will be working in a structured, regulated environment where IT security and reliability are paramount.

As the IT Officer – Software, you will report to the IT Operator and play a critical role in supporting the institution’s software, network, and overall IT operations. You will provide first-level technical support for the Core Banking System (CBS), manage user accounts, and ensure the smooth running of IT infrastructure across the head office, branches, and outlets.

This role is best suited for an IT graduate with at least one year of experience in microfinance institutions (MFIs) or banks. If you are looking for a stable job opportunity in the finance and technology sector, this position offers a great platform to grow your career.

Why This Opportunity Matters

Working as an IT Officer in a SACCO is not just about fixing computers. It is about ensuring that the financial heartbeat of the district runs without interruption.

What makes this opportunity valuable:

• Job Stability in a Regulated Sector. ASN is licensed by BNR and registered by RCA. Working here gives you exposure to strict regulatory standards, which is an excellent addition to your professional profile.

• Hands-On Banking Technology Experience. You will work directly with the Core Banking System (CBS), one of the most critical software platforms in any financial institution. Mastering this system is a highly transferable and valuable skill in the banking sector.

• Real Community Impact. By keeping the IT systems running across branches and outlets, you directly enable community members to access their savings and loans without delays. Your technical work supports financial inclusion.

• Career Growth. You will gain practical experience in wide area networks (WAN), domain user management, vendor contract reviews, and IT procurement. These are essential skills for advancing to senior IT roles in banking or any other corporate environment.

• Dynamic Work Environment. The role involves travel to assigned branches and outlets. This means you won't be stuck at a desk all day—you will be out in the field, solving real-world problems and interacting with different teams.

Application Tips

To stand out for this IT Officer job in Rwanda, you need to prove that you are both technically skilled and reliable. Here is how to make your application shine:

• Highlight your MFI or Banking Experience. The job description explicitly requires at least one year of work experience in IT or networking within microfinance institutions (MFIs) or banks. Make sure this is prominently featured at the top of your CV.

• Showcase your Core Banking System (CBS) Knowledge. If you have worked with specific banking software (like Temenos, BankFlex, or any localized SACCO systems), mention them by name.

• Combine all your documents into a single PDF. The application instructions strictly require one combined PDF document. Do not send multiple attachments. This is a common reason applications get rejected.

• Address your letter correctly. Your motivation letter must be addressed to the Chairperson of the Board of Directors. Pay attention to these details; they show you read the instructions carefully.

• Demonstrate technical competence. In your CV, clearly mention your experience with Wide Area Networks (WAN), domain user management, software installation, and backup/recovery systems.

• Prepare three professional referees. Your CV must contain at least three referees with their contact details. Ensure these people are aware they might be contacted.

• Prove your integrity. The job description highlights high integrity and confidentiality. In your motivation letter, briefly mention your commitment to data privacy and secure IT practices.

• Apply before the deadline. The application deadline is 28 October 2026 at 5:00 PM. Late applications will not be considered.

Responsibilities

As the IT Officer – Software, your main duties will include:

Technical Support and Troubleshooting

• Providing first-level technical support for network and software issues, particularly the Core Banking System (CBS), for staff at the head office, branches, and outlets.

• Responding promptly to IT service issues and user requests.

System Administration

• Creating and managing user accounts for new employees.

• Assisting with the installation and configuration of software, networks, internet connections, email systems, and printers across assigned branches.

Maintenance and Security

• Ensuring proper maintenance of networking, internet, email, security, backup, and recovery systems.

• Conducting regular system checks to reduce operational risks.

• Safeguarding assigned equipment and maintaining the confidentiality of work-related information.

Vendor and Operations Management

• Reviewing vendor contracts and coordinating IT software purchases.

• Keeping up to date with relevant technologies, equipment, and IT systems.

• Performing other lawful duties assigned by the IT Operator or the relevant supervisor.

Compliance

• Following the cooperative’s principles, workplace instructions, working hours, and applicable codes of conduct.

• Traveling to assigned branches and outlets as required.

Requirements

Education

• A Bachelor’s degree in Information Technology (IT) or Management Information Systems (MIS).

Experience

• At least one year of work experience in IT or networking within microfinance institutions (MFIs) or banks.

Skills

• A good understanding of banking operations.

• Good knowledge of wide area networks (WAN) and domain user management.

• High integrity, a positive attitude, willingness to help others, commitment, competence, and motivation.

• Willingness to travel to assigned branches and outlets.

• Strong understanding of IT security and confidentiality.

How to Apply

Follow these steps to submit your application for the IT Officer – Software position:

1. Prepare your documents. Gather the following required documents:

   • A motivation letter addressed to the Chairperson of the Board of Directors.

   • An updated CV containing at least three professional referees and their contact details.

   • Copies of academic degrees and certificates.

   • A copy of the National ID.

   • Certificates of service or previous employment certificates demonstrating relevant experience.

   • Professional certificates and academic transcripts.

   • Any other supporting documents demonstrating relevant experience and competencies.

2. Combine into one PDF. Scan all your documents and combine them into a single, well-organized PDF file.

3. Email your application. Send the single PDF document to: abahizisaccongomafinance@gmail.com

4. Use a clear subject line. While not explicitly stated, it is professional to use a subject line like: "Application for IT Officer – Software - [Your Name]".

5. Submit before the deadline. Ensure your email is sent before 28 October 2026 at 5:00 PM.