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Sales & Business Analyst

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This page contains the original information published for this opportunity at Smart IT Consulting Ltd (SiC Ltd). It is retained for reference so that visitors can review the position, eligibility requirements, responsibilities, and original application instructions.

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Smart IT Consulting Ltd (SiC Ltd)
๐Ÿ“ Kigali, Rwanda ๐Ÿ“… 2026-08-19 ๐Ÿ“„ Full-time contract ๐Ÿ‘ 570 views

Overview

Smart IT Consulting Ltd (SiC Ltd) is a Rwandan privately owned technology company that provides IT solutions for businesses in areas including recruitment, real estate, and e-marketing. The company develops software products using open-source technologies and customizes them to meet client requirements.

The Sales & Business Analyst will work at the intersection of sales, clients, and software development. The successful candidate will understand the company's software products, identify potential customers, demonstrate how the solutions can address their business needs, and communicate client requirements clearly to the development team.

This is a client-facing position that combines business development, sales, requirements analysis, product knowledge, and relationship management.

Why This Opportunity Matters

This role provides an opportunity to build experience in both technology sales and business analysis while working with software products used to address practical business challenges.

The position may be particularly valuable for candidates who want to develop a career in technology consulting, business development, software solutions, or client-focused business analysis. The role also provides exposure to different industries and opportunities to work directly with customers and technical teams.

Application Tips

Applicants should tailor their CV to show evidence of both client-facing and analytical abilities.

Consider highlighting:

  • Sales or business development experience
  • Business analysis or requirements-gathering experience
  • Experience presenting products or solutions to customers
  • CRM and sales pipeline management
  • Knowledge of software or technology products
  • Communication and negotiation skills
  • Experience working with technical or development teams
  • Examples of successfully identifying customer needs and proposing solutions

Applicants should also clearly demonstrate their English and Kinyarwanda communication abilities and explain how their previous experience relates to technology, sales, business analysis, or customer engagement.

Responsibilities

  • Develop a strong understanding of Smart IT Consulting's software products and their business applications.
  • Identify and engage potential customers through networking, outreach, research, and other business development activities.
  • Research markets and potential clients to identify suitable sales opportunities.
  • Conduct product demonstrations and presentations based on individual customer requirements.
  • Explain software features and business benefits in a clear and practical manner.
  • Serve as a key client contact during pre-sales and onboarding activities.
  • Listen to customers and identify their business challenges and requirements.
  • Gather, document, and analyze client requirements in a structured format.
  • Translate customer needs and feedback into clear briefs for the development team.
  • Work with developers to ensure proposed solutions are aligned with technical capabilities.
  • Manage and update the sales pipeline using CRM tools.
  • Track leads, follow-ups, opportunities, and sales progress.
  • Prepare relevant reports for management.
  • Maintain relationships with existing clients and identify appropriate upselling and cross-selling opportunities.
  • Monitor industry developments, competitor offerings, and changing customer needs.
  • Participate in internal product briefings and remain informed about software updates and new features.
  • Represent Smart IT Consulting professionally during meetings, events, and client visits.
  • Requirements

  • Bachelor's degree in Marketing, Business Administration, Business Analysis, Information Systems, or a related field.
  • 1 to 3 years of experience in sales, business development, business analysis, or another client-facing role.
  • Experience in the technology or software industry is an advantage.
  • Excellent written and spoken English.
  • Professional proficiency in Kinyarwanda.
  • Fluency in additional languages is an advantage.
  • Ability to learn software products and technical concepts quickly.
  • Strong communication and presentation skills.
  • Good active listening and interpersonal skills.
  • Ability to communicate the value of products persuasively.
  • Strong negotiation and objection-handling skills.
  • Ability to gather and document business requirements.
  • Structured approach to problem-solving.
  • Ability to translate business needs into clear requirements for technical teams.
  • Good organization, time management, and prioritization skills.
  • Ability to manage leads, sales pipelines, reporting, and follow-ups.
  • Self-motivation and a target-oriented approach.
  • Ability to work collaboratively with colleagues.
  • High level of integrity and professionalism
  • How to Apply

    Interested candidates should submit their applications no later than 19 August 2026.

    Applicants should use the Apply button provided on the original recruitment listing to complete the application process.

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